Contact Us
You may register or withdraw through your account.
If you need additional assistance, contact VCLA customer service:
Send us a message | |
Phone: |
(866) 613-3292 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
You may schedule, reschedule, or cancel your registration through your account.
If you need additional assistance, contact VCLA customer service:
Send us a message | |
Phone: |
(866) 613-3292 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
If you need directions or information about how to find your test center:
Web: |
www.pearsonvue.com/vcla ![]() Includes chat and email |
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Phone: |
(800) 989-8532
Mon–Fri: 8:00 a.m.–8:00 p.m. eastern time |
Send us a message | |
Phone: |
(866) 613-3292 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
To request alternative testing arrangements:
- Review the Alternative Testing Arrangements section of this website
- Register for your test
- Submit your alternative testing arrangements request form, including all required documentation
Alternative Testing Arrangements Request Form for Computer-Based Testing in a Test Center
Alternative Testing Arrangements Request Form for Online-Proctored Exams
Send us a message | |
Phone: |
(866) 613-3292 (toll free, US and Canada only) Mon–Fri: 9:00 a.m.–5:00 p.m. eastern time, excluding holidays |
Mail: |
VCLA Evaluation Systems Pearson 300 Venture Way Hadley, MA 01035 |
Submit Materials: |
To update your account information (name, SSN, DOB) To submit other materials to Evaluation Systems |
Contact Virginia Department of Education Division of Teacher Education and Licensure for information about licensure requirements.
Web: |
Licensing Unit: www.doe.virginia.gov/teaching/licensure/
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Phone: |
(800) 292-3820 |
Mail: |
Virginia Department of Education: Division of Teacher Education P.O. Box 2120 Richmond, VA 23218-2120 |
Live customer support will not be available during the following holidays:
Jan 2, 2023
Jan 16, 2023
May 29, 2023
Jun 19, 2023
Jul 3–4, 2023
Sep 4, 2023
Nov 23–24, 2023
Dec 25, 2023
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